(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you. (3) Once completed click the 'Show Options' icon on the bottom right. (2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information. Next, enter your HP model number on the right. After the install is completed, run Windows update. Install the software you just downloaded and when it asks you to do so, connect and power up the printer. Then go to the hp.com web site and download the latest full driver set for your printer. (1) Once the support page opens please select the country in which you're located. There should be no signs of that printer left on your computer. HP Technical Support can be reached by clicking on the following link: If you have any troubles, let me know and I will do my best to help.Ĭlick the thumbs up below to show appreciation for my help!Ĭlick the "Accept as Solution" if I have guided you to a solution! If the issue continues, contact HP directly at their info below to see about them replacing the unit. Also ensure the printer is plugged in directly to a wall outlet, avoiding power bars and surge protectors. Please see the link below and try resetting the printer for this issue. Welcome to the HP Community saw your post about the "0x" error code you're seeing on your Officejet 4650, and wanted to reach out.
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